Shipping Guarantee - International Deliveries
Your Venice Glass, Safely Delivered Worldwide
At Be Venice, we understand that authentic Venice glass and Venetian crystal are precious, delicate artworks. That's why every piece is protected by our comprehensive International Shipping Guarantee.
🚚 Free Shipping to Italy, Europe & USA
We offer complimentary shipping to Italy, all European countries, and the United States. No minimum order required — every order ships free to these destinations.
🛡️ Complete Insurance Coverage
Every international shipment is fully insured from our Marcon-Venice workshop to your door. Your investment is protected throughout the entire journey.
📦 Professional Packaging for Fragile Artworks
- Multi-layer protection: Each piece is individually wrapped in acid-free tissue paper
- Shock-absorbing materials: Premium bubble wrap and foam inserts
- Reinforced boxes: Double-walled cardboard boxes designed for fragile items
- Fragile handling labels: Clear markings in multiple languages
- Certificate of Authenticity: Included with every Venice glass piece
✈️ Tracked & Secure Delivery
All international orders include:
- Real-time tracking from Marcon (Venice) to your location
- Signature required upon delivery
- Estimated delivery: 5-10 business days (EU), 7-15 business days (US & Rest of World)
- Customs documentation handled by our team
💯 Our Guarantee Promise
If your Venice glass arrives damaged, we guarantee:
- Free replacement of the damaged item (subject to availability)
- Full refund if replacement is not available
- We handle all insurance claims on your behalf
📞 Damage Report Process
- Take photos of the damaged item and packaging immediately upon delivery
- Contact us at info@be-venice.com within 48 hours
- Keep all packaging materials until the claim is resolved
- We'll process your replacement or refund within 3-5 business days
🌍 International Shipping Rates
Transparent pricing with no hidden fees:
- Italy: Free shipping on all orders
- European Union: Free shipping on all orders
- United States: Free shipping on all orders
- Rest of World: Contact us for a personalized quote
Note: Import duties and taxes may apply depending on your country's regulations. These are the responsibility of the recipient.
🎁 Special Care for Gift Orders
Sending Venetian glass as a gift? We offer:
- Gift wrapping with premium materials
- Personalized gift messages
- Direct shipping to recipient with discreet packaging
- Same guarantee coverage applies
Questions About Your Shipment?
Our customer service team is here to help:
📧 Email: info@be-venice.com
📱 WhatsApp: +39 347 8180827 Martina Bellio
🕐 Response time: Within 24/48 hours
Every piece of Venice glass is a unique work of art, handcrafted by Venetian master artisans. We're committed to ensuring it reaches you in perfect condition, ready to be treasured for generations.